We will expand this section as we receive questions, bug reports , issues etc…
– Windows reports that the installer or driver isn’t signed:
Certificates have recently expired, we are currently not planning on updating them, but application works just as well, so proceed allowing installation.
– Cant download / install server application :
Check your Antivirus : CCP is a new application and some modern antivirus have some kind of “reputation” system. Basically your antivirus could be blocking the download from our website.
– Windows : After the installation it says “The application cannot be opened because MSVCR110.dll is missing from your computer” or something along the lines that Microsoft Visual C++ Redistributable is missing:
Something went wrong with Visual Studio installation, check the following link to install latest version
https://support.microsoft.com/en-ph/help/2977003/the-latest-supported-visual-c-downloads
– I can see my pc/mac in the server list, but connection always fails
Check your firewall and antivirus, sometimes also home routers have active firewalls by default.
(WINDOWS)- Other thing you can try is re-installing “Bonjour”, you can get the latest version from Apple at the following link :
https://support.apple.com/kb/DL999?viewlocale=en_US&locale=en_US
– Can’t find my PC/Mac in the server list
The PC and the mobile device have to be connected to the same wifi network, or be connected via bluetooth.
– Server application doesn’t work / can’t connect
Try uninstalling “Bonjour” from your computer and re-installing the server application
– CCP Driver installation fails, CCP Server works but joysticks don’t.
Remove CCP Server from your PC and re-install it with Administrator privileges (right click on the installer and click “Run as Administrator”)
– How do uninstall the server application :
on Windows: Close the server – Control Panel – Applications –> Uninstall
on Mac: Close the server – Go to your applications folder – Move the CCP server app to trash –> Empty trash
– What is the “Safe” toggle for in button settings ?
“Safe” buttons will require a double tap to transmit their input. Use this to be sure to tap an important button only when needed avoiding the risk of tapping it by accident
![TweetSorry for having been silent for so long, but we have been working madly to bring our custom procedural scenario engine to RC Plane after having tested it for first […]](http://www.frozenpepper.it/wp-content/uploads/2018/06/RCPEXplorer_intro1-36x36.jpg "RC Plane Explorer Preview"){kind=small}
![TweetHappy to write that we finally released RC Plane 3 on Steam Greenlight ! Run to vote for us at :Steam (link) Together with Steam version we have been working […]](http://www.frozenpepper.it/wp-content/uploads/2017/04/iPhone6Plus_3-36x36.jpg "RC Plane 3 – Now on Steam Greenlight"){kind=small}
![TweetHappy to write that Radar Commander is now available to vote for on Steam Greenlight ! Help us to bring the experience to the huge screens (compared to iPhone and […]](http://www.frozenpepper.it/wp-content/uploads/2016/08/iPad_1-36x36.jpg "Radar Commander on Steam Greenlight"){kind=small}
![Tweet After a long fight with performances we are happy to write that RC Plane 3 android version is now available on the Google Play store ! Play Store Link […]](http://www.frozenpepper.it/wp-content/uploads/2016/04/RCPLane3_Android1-36x36.jpg "RC Plane 3 – Android version released !"){kind=small}
![TweetAnticipating the official launch of RC Plane 3 for Mac and PC, we are releasing an open alpha version. About RC Plane 3 : The third chapter in the RC […]](http://www.frozenpepper.it/wp-content/uploads/2015/12/1600x900_RCPlane3_bi_export-36x36.jpg "RC Plane 3 PC/Mac Open Alpha"){kind=small}
How can we uninstall the Server App please?
Hello,
on Windows: Close the server – Control Panel – Applications –> Uninstall
on Mac: Close the server – Go to your applications folder – Move the CCP server app to trash –> Empty trash
That should be enough. Let us know if you have any problem.
Will there be expanded SDK such as for games running on the Cryengine and also will touch screen secondary displays (connected via usb to computer) be supported?
Do you mean APIs to get data from the game to CCP?
Secondary devices are already supported via wireless. You can put together as many devices you want. Why would you need usb connection? 🙂
Is it possible to change the joystick ID? CCD now appears as #1 in the joystick controllers list which means I have to remap all my other devices!
How do install the SDK? I downloaded and I’m trying to get it working for KSP, though nothing appears to be working.
I have CCP running fine on the PC and have tested it quickly with a few apps, but I cant get it running on the Rise of Flight sim. Essentially nothing happens within the game, although it may occasionally wrongly interact with an app running in the background. I’m thinking it may not be ‘seeing’ RoF because itsrunning full screen rather than in a window. Any suggestions or a fix would be appreciated.
Hello, I’ve been using CCP with RIse of Flight quite a bit, didn’t experience the problem you have reported. I use Rise of Flight in full screen mode too. Try using “alt + tab” to go back to windows desktop and then select R.O.F minimised window from the bar where start button is, this could help. You can also try entering ROF keyboard mapping screen and see if the game recognises CCP inputs as keyboard ones when assigning a key to a function.
Hope this helps, else let me know i will look further into it.
Thanks for the reply. Still no joy; gave it another go last night, including your suggestions, and recall a few more of the specifics.
– CCP connects OK after pausing the firewall (need to sort the rules config!)
– Works OK with other apps, at least as far as I’ve tried, for basic keystrokes
– System is Win 7 64, with RoF on a seperate SSD (dragged, not via installer). iPad 3 with current iOS; CCP server 1.04
– Tried full screen and not – no difference
– I’m unsure about “channel ID” etc – should I be filling these in?
Issue, as previously stated seems to be RoF is invisible to CCP. Apart from the fact it doesnt work, I mean that when you go into layout mode and open the settings, there is a list of applications and obscurely named processes which are apparently running, and at the bottom the current foreground application – this usually says “explorer”. Nowhere is RoF or any of the associated processes mentioned. Seems very odd to me!! Doing the alt-tab thing while RoF is open shows a small task switcher box with the name explicitly in there, so it clearly exists in an accessible way. Tried the RoF keyboard assignments to see if it saw the keypress, but nothing, although the is a small “bong” from the PC speakers suggesting it is being seen by something – presumably an app in the background.
I’d really, really love to get this working as I can see a load of uses including Photoshop and Illustrator on the Mac (after OS update). A mate and I came up with a very similar idea in a drunken pub discussion about 20 years ago for a ‘fantasy gaming addon’, and I’m just really pleased to see something like this available and would to see it succeed if its up to snuff. If you want to get in touch direct, use the email for this post.
Hi again, thanks for your detailed reply. On CCP Application (iOs) , where you setup the application to send input to, you should select this should send input to whichever application is in foreground. Hope it helps, will try to replicate your problem moving ROF to an external drive.
Channel id stuff is for advanced plugins using the SDK, so it should not effect ROF setup.
Thanks for that.
I should have mentioned that I actually already tried that. I tried both the foreground application stated at the very bottom (this varied; sometimes ‘explorer’, sometimes Task Manager if that was open behind RoF), and I also tried the ones in the scrollable list, or at least the ones I wasn’t familiar with; usually (to me) obscure windows process names such as dwm, egui or a dozen others. The others were applications I know and clearly not relevant such as ‘Serviio’. I did this while the RoF keyboard assignment dialog was open – its usually very quick to react so it should have caught anything that looked even vaguely like a keypress. But in all cases, absolutely nothing happened except the occasional beep, as previously mentioned. Perhaps worth noting I aso set up ‘alt-tab’ as a button in the iOS app layout, and although this worked as expected in any other app, when pressed with RoF in the foreground nothing at all happened, not even a ‘beep’
I really don’t have much windows experience (basically a Mac user), but I do wonder if dragging the RoF Folder to the SSD has a bearing on this – specifically, I wondered if perhaps things like Windows registry entries or something showing the location of the exe or whatever might still point to the old folder. Just an idea. If push comes to shove I can download the installer and reinstall from scratch. That said, apart from this, it works fine as is and has caused me no other problems.
Appreciate you taking the time to look into this. Regards.
You by any chance using multiple monitors ?
Also, does CCP joystick work ?
No, its a laptop. Unfortunately I cant try the CCP joystick (I’ll have a go tomorrow) at this moment, but I did try it back in early December as I recall and I think it did work – it was the first time I tried the app. What I can’t recall was whether that was in RoF, although I think it must have been as I dont really have anything else I’d test a joystick on.
I tried the joystick this morning. The X axis worked (roll) worked, although it was very slow to ‘catch’ in the joystick assignment screen and only worked across part of the range in the game. The pitch axis didn’t work at all, either assignment on in game. I fiddled with it for quite a while, but no joy. In both cases I’d selected the front application (‘explorer’ this time). Hope that helps.
I should have mentioned that my normal joysticks weren’t connected at the time.
what is the mod for Kerbal Space Program
Is there a way to get the dial indicators in CCP to show information from games I am playing, or are they just for show?
HI, an application or game requires to support CCP to display it’s data on it. Modders or Plug in makers can add CCP connectivity to an existing application. We have released 2 example plugins for KerbalSpaceprogram and unity3d.
I can’t seem to get my joysticks to work with watch dogs PC version
Hum…. will check. Do joystick work for you with other games / applications ? You can try re-installing the server application with Administrator rights.
Any plans to support Android in future?
PLans yes, timeline unfortunately no.
Any chances the situation changed in the last 9 months? 🙁
Similarly, a Windows client? I’d like to use the Surface for this 🙂
My Joypads don’t work! In none of the games! Everything else works perfectly. Any help? Thanks for the App!
Hi,
which operating system are you on ? (example : OSX 10.9, Windows 7 etc..)
HI, i’m trying to use ccp server 1.04 with ksp 0.90.
my s.o. is mac os 10.10.1 and ipad mini, everything works but joysticks. Virtual device driver status is: reboot required.
i have also tried with older ccp server version.
any idea?
Thanks!
Thanks for your time and patience. We are investigating various issues with new Osx Mavericks, hope to have news soon.
Grazie! gran bel lavoro comunque! fantastico con ksp!
Hello guys!
Please make sure this issue will also be fixed on OsX Yosemite. I am usin g 10.10.2 and the joysticks are also not running. Thanks for your help.
Hi!
I’m using the app with windows server 1.04 on Star Citizen. If I set a button with a ‘joystick button’ output, the keybind works ingame, but if I set as a keyboard character, the game doesn’t recognize it.
Anywhere outside Star Citizen accepts it though… Any idea?
Thanks!
Hi, how do i prevent the cup server from automatic launching when i log in on my mac?, it, doesn’t appear on my login items.
thanks
Hi, thanks for pointing out.
Within the end of september this issue will be addressed by an update.
Anyways our coder gave me a workaround you can try:
Locate and manually remove this file: /Library/LaunchAgents/it.frozenpepper.ccpserver.plist
(Since it’s a system folder, it’s usually hidden. You can see it by using: Finder –> Go To Folder –> Library)
Let us know if you had luck with it 😉
Has anyone else experienced CCP crashing when attempting to connect to your PC *AFTER* the iOS 9.0 update? CCP worked great for me before the update but I have had no luck getting it to work since the update. If I try to connect to my PC or even configure CCP’s settings then CCP instantly crashes. I can create new layouts and select existing layouts but that is all. Please tell me you’re working on a fix for this.
Thank you.
Hi Jason, could you tell us what version of Windows are you using so we can try to replicate the problem?
Hi, after install CCP Server and reboot several times, still get Virtual Device Driver Statue: Reboot required. System: OS X El Captain. Could you please help me, thanks.
Hi Yefei,
we have installed CCP more than once on systems running “El Capitan” with no problems, what Mac model are you running on?
It’s hard to guess what’s happening with so few data. Anyways, our programmers suggest to try to remove and re-install the server.
When the driver is on: “reboot required” state, it’s usually because the system didn’t succeed to install it or it doesn’t have all the necessary permissions (are you sure you’re installing the driver using an admin account?) to run.
Something that could help to guess what’s happening with your installation is a log file that you should retrieve and send us via email.
To copy the log file on your desktop, perform these actions:
a) Open Spotlight
b) Type “Terminal” and open it
c) Once the terminal is open, write: “cp /tmp/ccp.post.log ~/Desktop/”
d) At this point you should have the .log file on your Desktop
e) Send it to: simchi88@gmail.com
Hope to hear you soon.
Hi, I’ve been using the app for a while and it works great… Everything seems to be working fine except I cant get the joysticks working in any of my game which are Naruto ultimate ninja storm 3 full burst and Devil may Cry 4. I’m using a windows 8.1 pc any ideas on how to set the configuration for the joysticks.
First thing that comes to mind is to remove CCP Server and re-install it. Also be sure to install it with administrator privileges to have the driver install correctly.
I tried that but it still isn’t working I was wondering if there wasn’t any special configuration for the joysticks on windows
Do you have other joysticks connected to your PC ? If so, try unplugging them, launch game with CCP connected and map again joystick input in the game.
No only ccp is connected. what do you mean when you say map again?
Usually in games there is a panel where to map joystick inputs to game functions, if the games you are trying to play don’t have it, it could mean that they either don’t support joysticks or support only some specific models.
The game shows that the joysticks can be replicated with buttons on the keyboard. This works fine but I would like to use the joystick do I have to edit the configuration via the x, y co-ordinates or is there another method?
Trying to investigate the case. From the windows control panel you should be able to reach a “connected devices” list, should check if that shows the CCP joystick connected.
I’m using windows 8 when I click on devices it only shows me my pc and the ipad where do I click to check if the joystick is connected?
Is there a way to make the joysticks go in the 8 directions? It doesn’t work. WIndows 10
Not at the moment, we have received a few requests for this feature, so when time will come it will be high on the least of new features to add.
How am I supposed to connect my ipad to pc via bluetooth? I thought that you normally aren’t able to connect iPad to pc via bluetooth but you said ccp will also work if connected via bluetooth so I’m just wondering.
Is it possible to connect using the cable instead of using a wifi connection?
Unfortunately not Gus, sorry.
Is there even any other kind of connection possible?
It has been a long time since last test and work on it, but we surely had encountered huge compatibility problems between windows version, iOS versions and bluetooth chipsets, so while we got it to work on some iOS / Windows / bluetooth hardware combinations we where absolutely not satisfied by it. If i’m remembering correctly when it works, you should be able to see your iPad running ccp as an external bluetooth device for windows, and in some cases it would work straight away. Have add it to our checklist for next “large” update, hope to come back writing with more precise informations. Thanks for your interest and feedback!
hello,im on windows 7 64 bit i downloaded the latest version and it keeps telling me that the driver failed to install
Hi Deevan,
we’re aware of the problem, it seems the driver has this problem on some Win 7 64 bit systems but we need time to further investigate it. The issue will be addressed in the next updates.
We would have some requests for you, so we can know more about the problem. It’s your email valid? Can i contact you?
Thanks for your patience and feedback.
I still haven’t figured out how to use the joystick. How did most of you use it is there some sort of configuration?
Hi!
This is about the CCP app running on iPhone 5S (iOS 9.2) connected to an iMac.
Sometimes, the wheels used to select modifier keys in button settings are drawn out of the screen. This happen when messing about screen orientation, such as editing in horizontal screen the settings of the button.
In other place in the app, such as in the Layout settings when choosing a Skin, the wheel is too big, hiding the validation button in vertical screen, and entirely drawn out of screen in the horizontal mode.
One more thing after this bug report: your app is the best one among the remotes available in the Appstore! Thank you!
Cheers from Paris, France
Great thanks for your detailed feedback, we are working on a fix for the orientation issues. Hope to have it ready very soon.
i installed the server app on my PC but i cant run it because it says an instance of control pad server is already running,whats he reason?
Try removing CCP and reinstalling it. Also, could try restarting your PC after install.
Great work.
I’m in the process of creating a new skin for X-Plane…
Is there a way I can have the satellite text of a switch in the center of the graphical element (default behavior of a button)? I tried to modify the values of displacement X and displacement Y both through the skinner and by editing the plist file and had no success…
By the way, it would be so cool to be able to use the accelerometers as joysticks.
It would be nice also to have radio button switching to several positions.
Do you plan to implement those kind of features?
I have all install with the last version but when I press connect on my ipad, I select my computer but it doesn’t show the page on my computer with the connect & remeber. On my old computer it was working perfectly.
Hello,
do you have the latest version of CCP server for your platform ? (which platform are you experiencing the problem on ? (win or mac ?) ).
First thing that comes to mind is to check the firewall and antivirus settings of your computer. Hope this helps, but please contact us at support@frozenpepper.it if the problem persists. Thanks for your patience
It’s ok. I didn’t modify the acesse on fire wall
(I’m french sorry if it dosen’t make sense)
hi great mod,
i downloaded the lite version, but i cannot control the yaw, pitch, roll, trottle, etc
staging, abort, SAS, map, etc are working just fine . Do i need the mod for joystick control ?
Okay, I’m falling in love, this thing is awesome… almost.
Connecting was easy and everything is working as intended. Created a couple simple buttons and noticed that I can “program” multiple “pushes” into one button. That it awesome but the buttons seem to be “pushed” too rapidly and don’t take effect in the game.
Is there a way to add a “delay” between the button pushes?
Or maybe I’m just WAY off base.
TY for your time.
default CP works. I make my one, i get connected to server, but if I click I just hear a sound and see data passing, but the keyboard output (whatever it is) is not working. What can it be.. getting crazy here
Hello, a few questions to help you further :
– Are you using CCP with a Mac or Windows ? Which version ?
– You see data passing, what do you mean with this ?
– You trying to use CCP with a specific application, which one ? Do the keys with other apps ? A text editor ?
You can use support@frozenpepper.it for more specific help.
Great thanks for your time and patience.
Hi. I am not able to make the joystick nor the data info from Kerbal SP to work. I am running an ipad with the APP and a Mac with Maverick with the Server. please help!
thanks
Me too! Has anyone found a fix for this problem?
CCP Server 1.08 on Win7 64-bit. No luck connecting from my IPAD, (WiFi or Bluetooth), disabled firewall, antivirus etc…..should have tried the Lite version before purchasing, I suppose. Lesson learned.
Sorry for the issue, can try removing and re-installing CCP server application being careful about possible windows notifications requiring permissions for connectivity etc.
Contact us via email at support@frozenpepper.it for more specific and detailed help, your setup should be working so we can probably find a solution.
im using this to play borderlands with just my iPhone, have a question regarding the button sensitivity. I created my own layout for borderlands relocated all of the keys that I need, use a track pad for looking and the arrows for movment. But the thing is, It is possible for me to look and move only forward (or back or right etc), but for me to move to the right or left (anything that is not up) I have to lift my finger to push the respective arrow. Is it possible to make the arrow keys be touched all or atleast two at the same time by one finger? Or swipe on then to activate multiple? The button gets stuck once I’m on one and won’t move unless I lift it, which makes it much harder to control.
good question. We have been evaluating the feature a few years ago but currently the are no plans for an update. But you should be able to use a joystick to achieve your desired effect. Be sure to have the CCP Joystick driver correctly installed (comes with server installer but some times installation of driver can have issues) by right clicking on CCP Server icon on your mac (top bar) or PC in the task bar. If Joystick is installed, you should be able to select it from borderlands just as any other USB joystick. On your iPhone, you can then add a “virtual joystick control” to your layout and control your character movement. If Borderlands doesnt support joystick input, you can look for some applications that convert joystick input to keyboard keys on your PC/Mac (yes… i know, not ideal solution, but it will do the trick). For further assistance contact us at info@frozenpepper.it
Hi we are struggling to get the app/iPhone to connect to the pc any tips please?
I can’t get the trackpad to workim assuming it’s like a mouse but I don’t really know.
Please help me
Hi , the app is not working with Photoshop , an error message says that it is not initialized ccp can simulate strokes or something like that sorry i dont remember cause i couldn’t make it appear again anyway i’m running my computer under Windows 7 sp1 please help
Try removing and re-installing the server application.
Hope this helps…
Thank you for tour quick reply
I tried to reinstall the server multiple times and i get the same error message: ccp controller virtual device was not found …ccp server Will be able to work normally but it won’t be able to reproduce joystick/gamepad events …
I tried deleting Bonjour and then reinstalling and it didnt work, any tips please?
I tried also reinstalling with admin previleges, didnt work :/
Hi i thought this might help , i installed version 1.0 and it finally worked 🙂
Sorry for late reply and great thanks for the info and feedback. Will investigate the issue.
Hi, I am using Construct 2 and it isn’t detecting my A button.
I wanted to know if there are any command outputs I need to specify for the A button.
how to open text editor in pc
can i play just cause with it .if i can i will tell my friend to get this app in his mac